Legal Framework ✦
Privacy Policy
Signature Scuba Singapore Pte. Ltd. — Data Protection StatementThis Privacy Policy describes how Signature Scuba Singapore Pte. Ltd. ("the Company," "we," "us," or "our") collects, uses, processes, stores, and protects the personal data of our business-to-business (B2B) partners, digital booking platform users, affiliate network members, and consumers.
As the master regional administrative headquarters and Merchant of Record, Signature Scuba Singapore Pte. Ltd. is committed to protecting your privacy in strict compliance with the Singapore Personal Data Protection Act 2012 (PDPA) and relevant global data standards. This policy operates in direct tandem with our Master Regional Business & Booking Terms and Conditions.
Privacy Policy
The Complete Data Protection Statement
The following clauses form the full master framework governing how personal data is collected, used, transferred, stored, and protected under the Signature Scuba brand network.
Data Collection Categories
We collect several categories of personal and professional information to securely process your bookings, manage partnerships, and ensure in-water diving safety.
Identity & Contact Data
Full legal name, date of birth, nationality, passport number, email address, telephone number, and emergency contact details.
Transactional & Financial Data
Billing address, credit/debit card numbers, and bank account details. All transactions are routed through institutional-grade processors (Stripe and Wise Business). We do not store raw card credentials on our servers.
Diving & Safety Data
Diver certification numbers, issuing agencies (e.g., PADI, SSI), verified logbook history, and mandatory medical fitness questionnaires.
Corporate & B2B Partner Data
Company registration details, tax identification numbers, business addresses, and operational credentials for regional marketing alliances and affiliate programs.
Legal Basis and Purpose of Processing
We process your personal data under the following legal frameworks:
Performance of a Contract. To process digital bookings, allocate accommodation blocks at Thamarind Resort Gili Gede, manage group travel itineraries, and honor affiliate payout structures.
Vital Interests & Safety. To verify medical fitness, dive insurance validity (e.g., DAN — Divers Alert Network), and emergency contact profiles prior to any physical diving operations executed by Signature Scuba Group Lombok.
Legal Compliance. To comply with financial bookkeeping, anti-money laundering regulations, and immigration requirements under Singapore and Indonesian law.
Cross-Border Data Transfers
Signature Scuba Singapore Pte. Ltd. operates as a centralized regional financial and intellectual property engine. However, physical operations, dive training, and localized hospitality management are executed on-site by Signature Scuba Group Lombok (Indonesia).
By utilizing our booking engine or entering a partnership engagement, you explicitly consent to the transfer, storage, and processing of your data across international borders from Singapore to Indonesia. We utilize robust standard contractual clauses to ensure that Signature Scuba Group Lombok handles your data with the same rigorous standard of protection required under the Singapore PDPA.
Data Sharing and Third-Party Disclosures
We do not sell, rent, or trade your personal data. We disclose your information only to the following entities for strict operational purposes:
Internal Group Entities. Signature Scuba Group Lombok, including active facilities at Gili Gede, Kuta Lombok, and temporary expansion rerouting infrastructure at Gili Trawangan.
Payment Gateways. Stripe and Wise Business for secure Merchant of Record transactional processing.
Hospitality Partners. On-site accommodation providers, dedicated dive boat operators, and local marine transit charter services.
Regulatory & Emergency Bodies. Local hyperbaric chambers, emergency medical evacuation teams, and maritime or police authorities in the event of an operational accident or legal audit.
Data Security and Retention Policies
We employ enterprise-grade technical and organizational safeguards to protect your personal information against unauthorized access, loss, or alteration. Physical copies of medical questionnaires completed on-site are kept securely at our operational bases.
Standard Data Retention. Financial records, transactional histories, and B2B contract agreements are retained for 7 years to satisfy Singapore corporate tax laws.
Safety Data Retention. Dive accident insurance policies, liability waivers, and medical clearance certificates are retained for a period of 3 years following the completion of your last dive activity, after which they are securely purged or anonymized.
Your Legal Rights
Under the Singapore PDPA, you possess distinct legal rights regarding your personal information:
Agreement & Acknowledgment
By engaging with our platform, you accept this Privacy Policy.
For questions regarding this Privacy Policy, partnership applications, or formal corporate correspondence, please contact Signature Scuba Singapore Pte. Ltd. directly.
Operating Entity: Signature Scuba Singapore Pte. Ltd. — corporate headquarters in the Republic of Singapore.
Governing Law: All agreements, disputes, and claims are governed exclusively by the laws of Singapore.
Effective Date: 12 September 2026 — supersedes all prior frameworks and preliminary arrangements.
Contact: signaturescubasingapore@gmail.com — for legal, partnership, and corporate inquiries.